![]() How to reset your Surface to factory conditions using a downloaded recovery image I have already downloaded a recovery image or was sent one from Microsoft and need to use it to reset my Surface My Surface isn’t working well, and I need to download a factory recovery drive imageĭownload a recovery image for your Surface ![]() Your Surface comes with Windows recovery info that allows you to refresh it or reset it to its factory condition. If your Surface does turn on, see Restore or reset Surface.įind the scenario that best fits your issue and then select the solution for more information. Either way, keep in mind that you have to enter in the information related to your operating system's legally registered version.If your Surface won’t start, or if the recovery info has been removed, you can use your USB recovery drive to access recovery tools and solve problems. If you have Windows 7 Professional, Ultimate, or any of the other 8 or 8.1 Pro editions, you'll get Windows 10 Pro. ![]() So, if you have Windows 7 Starter, Home Basic, Home Premium, 8, or 8.1, you'll get Windows 10 Home. Keep in mind that the Windows 10 version that gets installed depends on what you had previously. ![]() Otherwise, you'll be able to choose where you want to save the new files, which will replace their older versions. When you open the program, it will ask you whether you want to update your current Windows system or create an installation disc. Or you could do it now by yourself using this official tool, which allows you to download an ISO image and even create a DVD or USB installation to use on other computers. To install Windows 10 using an earlier versions of Windows, you could wait and use the default software updater for an automatic installation. ![]()
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